MEX to ZIH via Aeromar

by kathyMN @, Blaine, Minnesota, Saturday, October 14, 2017, 18:41 (427 days ago)

I will be in Mexico City for meetings next week and decided to head to ZIH Friday evening after my meetings are done. When I booked, all of my flights were through United (MSP-IAH-MEX-ZIH-IAH-MSP). I noticed today that the MEX - ZIH segment on Friday evening (10/20) is operated by Aeromar. I was not assigned seats when I booked and cannot assign a seat via United's site. Aeromar does not recognize the United Confirmation number, so I cannot assign a seat on their site either. I have looked at my receipt and itinerary a billion times but cannot locate the six alpha characters that are required to access a reservation on Aeromar.

I won't have any checked bags, but assume without a boarding pass, that I will need to go to Terminal 2 to check in at the Aeromar counter rather than Terminal 1 at United counter. I cannot find any information on either site that leads me to the information I need to: 1) check in online or 2) tells me which counter to check in at MEX airport.

Anyone familiar with this process after booking a flight on United that is operated by Aeromar?

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