Bancomer NO Santander YES

Thank you, Marty, for your response. My friends just confirmed they, too, were successful with Santander. Don’t know what’s up w Bancomer. My friends DID NOT advise Schwab in advance of their trip; they travel a lot and evidently don’t check with Schwab beforehand. Our experience is that we ALWAYS call Schwab in advance and give them our dates. EVEN THEN, we have been locked out a couple of times, both in Berlin, Germany, when I had to call them to unlock the account even though they admitted their records showed we had alerted them as to the dates of our travels.