Car Rental

by Paulf @, Mount Sterling, Ky 40353, Thursday, January 09, 2020, 08:59 (376 days ago) @ 1946415cd

The last time we rented a car was when we picked up the car at the airport to drive to Patzquaro. We had to take the insurance even though we had paid in the states. When we returned the car, they felt under the engine and came back with a little oil on his finger. They made us pay $150 US for damage.Since we used AMEX, I called them and was told to keep the receipt and when we got to fax a copy. AMEX contacted the Mexican headquarters and never got a reply back- we were given credit for the bogus charge and have not rented a car since. Have heard of other scams from the rental desks since our encounter. Before we had rented cars in Ixtapa and never had a problem. We wanted to drive straight from the airport to Patzquaro.

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