Opening Dates

by Paulf @, Mount Sterling, Ky 40353, Thursday, June 11, 2020, 22:16 (26 days ago) @ Quadra Paul

We have filled 3 claims with the first 2 claims being taken care in a short time. We are trying to get reimbursed for our Jan/Feb trip where we filed a claim for Kathie seeing a doctor. They keep coming back for more documentation when they have it but d not reading the credit card statement- it had our Insurance payment, Reservation for 2020 and our fees for 1 of our flights with United using air miles. Now the hang up is when we got the policy we were not sure on the r/t dates for Chicago. Sometime later called to correct the dates with the Rep not correcting our travel dates. I explained I have no documentation because the update was done over the phone and was told the dates would be corrected- now wait and see. Because of age and on Social Security, we always purchase travel insurance when traveling out side of the US now.


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