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What is a deposit?

by ZihuaRob ⌂ @, Zihuatanejo, México, Saturday, August 22, 2020, 18:50 (67 days ago) @ hromero

As a hotel operator, though much smaller, I have to agree with Katheworsley. We have had to give refunds on many deposits in the last six months and it has been painful. We thankfully have had many guests who were also willing to let us keep their deposit as credit towards a futures stay, which has been a life saver. These last few months have been terribly rough for us but we have kept to the promise of our return deposits without conditions as I think is only appropriate. We cannot know what need the person who made the deposit does or does not have and to make a judgement call that they don't need it as much as the hotelier is one that I don't think many (if any) can make on this board.

These are tough times and I look forward to when things can get better.

I never said anyone needed their money more than anyone else. But what I have repeated here numerous times and apparently it keeps getting overlooked is that there is more to the story than is being told here, and if the two parties are unwilling to be more forthcoming publicly then I don't believe it's my place to say any more. I'm satisfied with the response of the Hotel and I don't believe that at any time did they not comply with their obligations. I believe their client is satisfied and that a mutually agreed to arrangement was reached.

And I fully believe that were similar circumstances to occur to you that you would also do the right thing and I would not hesitate to defend you. It's one reason why I can unequivocally recommend your establishment as well as the Hotel Catalina. I have confidence in all the services I recommend here in my website. That's what this website is all about!
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