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Alaska SFO direct to ZIH

by Timmac @, Steilacoom, WA, Thursday, September 08, 2022, 07:33 (24 days ago) @ Steveo

We have had similar experiences with Alaska. Perhaps the best example of their customer service was when Covid hit and a ton of flights were being cancelled. We had a couple of flights booked. In return for not asking for a refund, they gave us over ten times the amount of miles we would have earned. We both got a bit over 300,000 miles, enough for 2.5 round trips to Europe in Business class. This spring we were scheduled to BWI and had to change to DCA as they had cancelled the BWI flight. They paid for the night in the hotel as we got in after midnight, paid for the rental car to get us to BWI and gave us each 30,000 miles (15,000 of which counted for status).We don't even look at other airlines anymore since we know if something goes sideways, Alaska will make it right,


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