Am I missing something here?

by Big Daddy Wags @, Gary, Indiana, Tuesday, February 20, 2018, 10:21 (125 days ago)

As I arrived in Houston after 3 weeks in Zihuatanejo, I was unpleasantly surprised by the TSA. After breezing through customs ( I hold Global Entry), I was told by the TSA that ALL people must go through the normal security, which, everyone knows, is a pain in the a$$. Was this correct? I can't believe an airport the size of Houston wouldn't have Global Entry through security. Has anyone else had this occur to them?

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Am I missing something here?

by PattyNJ/Zihua, Tuesday, February 20, 2018, 10:28 (125 days ago) @ Big Daddy Wags

BDW 3 yrs. ago we were told by 12.00 per.hr. person they had no pre check to get in reg. cattle line!!

Am I missing something here?

by Mexalberta @, Tuesday, February 20, 2018, 10:45 (125 days ago) @ PattyNJ/Zihua

If the had a higher wage you would have been ok ?
Do you listen to 1.00 an hour Mexicans ?

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Am I missing something here?

by PattyNJ/Zihua, Tuesday, February 20, 2018, 11:18 (125 days ago) @ Mexalberta

Thank you mex.

Am I missing something here?

by Chloe, Tuesday, February 20, 2018, 14:57 (125 days ago) @ Mexalberta

:megusta:
That was pretty elitist even for Ixtapa!

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Am I missing something here?

by Curly! ⌂, Great Pacific Northwet, Wednesday, February 21, 2018, 08:09 (124 days ago) @ Mexalberta

Seriously. Even if you think that drivel, you don't put it up on a message board.

--
Curly!
Zihuatanejo Trip Reports

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Am I missing something here?

by Wanderer @, Vancouver canada, Wednesday, February 21, 2018, 11:52 (124 days ago) @ Curly!

What you said...

Am I missing something here?

by kjgco, Colorado, Tuesday, February 20, 2018, 10:34 (125 days ago) @ Big Daddy Wags

We came through IAH last Monday on the way home from Buenos Aires. No issues at all with Globsal Entry.

Am I missing something here?

by bouldergene, Tuesday, February 20, 2018, 11:28 (125 days ago) @ Big Daddy Wags

If I understand your post correctly, your Global Entry worked as it should getting through customs. You then had an issue with no precheck line through security to catch your connecting flight.I assume to checked your bags and then went upstairs to the security line for connecting passengers. Security agents have told me that security area is too small and will never have a pre check line. As Labrat has pointed out,you can, rather than going upstairs to the connecting security line, exit the luggage area as though you are leaving the airport. You then go upstairs and can use a precheck line in the regular security area.
Some times the connecting security is not crowded and you can get through quickly, albeit taking your shoes off..... But you don't know until you get to the area. Airline personnel will not comment on the wait in the connecting security line, so you have to take your chances and choose one.

Am I missing something here?

by BL @, Tuesday, February 20, 2018, 12:51 (125 days ago) @ bouldergene

Coming from Mexico, you always need to pass security again. Figure out where the TSA Pre-check line is, sometimes you have to take stairs or something. Also, find out the times the TSA Pre-check line is open. In January our flight came in late, bags came in late and they changed the carrousel, so when we got to the TSA Pre-check line it was closed.

Am I missing something here?

by Big Daddy Wags @, Gary, Indiana, Wednesday, February 21, 2018, 13:42 (124 days ago) @ bouldergene

Thank you for the advice

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Am I missing something here?

by Fran @, Evanston, IL, Thursday, February 22, 2018, 08:43 (123 days ago) @ bouldergene

We found the method you describe (collect your bags from Customs, leave the secure area as if you live in Houston and go back through the standard departure pre-check process) to be painless.

Much better for the nerves than the secure area screening room that always ended up killing whatever vacation benefit I had accrued.

Am I missing something here?

by Paulf @, Mount Sterling, Ky 40353, Tuesday, February 20, 2018, 13:10 (125 days ago) @ Big Daddy Wags

A few weeks ago, the Government was shut down over the weekend. TSA may have reduced their staff during the weekend. 2 years ago when we went through Houston on our way to Chicago, TSA immigration with the GP was a breeze and had to wait for our luggage. We went through the cattle call after dropping our luggage- was a breeze for the first time (had forgotten the procedure to miss the reentry for the cattle call of getting to our gate).

Am I missing something here?

by Chelseaboy, Thursday, February 22, 2018, 03:00 (123 days ago) @ Big Daddy Wags

What is global entry?

Am I missing something here?

by Paulf @, Mount Sterling, Ky 40353, Thursday, February 22, 2018, 07:44 (123 days ago) @ Chelseaboy

You are register your pass port and do a interview at a international airport in the States. The Global Pass is well worth the money as far as speed. When flying down in January we went through a different security line and did not have to empty our pockets or remove our shoes- there was only one person in front of us and the regular security had a snake line. Coming back, we put our passport in the kiosk and put our finger tips down on the screen- after matching was given a receipt(don't have to go through the immigration line). Went and got our luggage and I thank it was at carousel 5 or exit 5 there was a exit for GP passengers. We fly United and the Global Pass is in our passenger information- Kathie flew South West and somehow they had a record of having a GP. Even if you only fly international 1 time a year it is worth the money. We have friends that fly international all the time and don't want to spend the extra money to save time returning on a international flight.

Am I missing something here?

by Chelseaboy, Thursday, February 22, 2018, 08:50 (123 days ago) @ Paulf

Thanks Paulf!!

Am I missing something here?

by Paulf @, Mount Sterling, Ky 40353, Thursday, February 22, 2018, 11:59 (123 days ago) @ Chelseaboy

I read about Global Pass here on the Board about 3 years ago. We had to do the interview at the International Terminal in Chicago because the first interview being held at the Cincinnati Airport was while we were in Mexico. After filling out the form on line, you have to make a reservation to do a 1 on 1 interview. We had reservations for 4 pm on a Sunday- my watch was on Eastern time and we got there over an hour early. They weren't busy and took us after about a 10 minute wait. When we came out with our Global Pass, the waiting room was crowed. There is 1 thing we found out the hard way, when you get a new passport, you have to marry the new passport to your Global Pass number- not hard, just finding the correct govt. web site.

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Am I missing something here?

by Fran @, Evanston, IL, Friday, February 23, 2018, 08:31 (122 days ago) @ Chelseaboy

Google Trusted Traveler and look for Global Entry (or one of the other TT programs that might suit your needs better).

If you live near a participating airport, the interview part is quick and easy. Worth getting set up. Especially if you are line aversive, as am I.

Am I missing something here?

by Paulf @, Mount Sterling, Ky 40353, Friday, February 23, 2018, 08:41 (122 days ago) @ Fran

The Global Pass really makes the difference when leaving the luggage area. In Chicago, the line for Customs was long- asked one of the Agents where the Global Pass exit was, would you believe no one was using it. In Houston, when we used the Global Pass exit the exit was next to the regular Customs line and really made the difference for dropping the luggage off for our connecting flight- money well worth it.