A Shout Out to CAPAZ

by Susan G @, Zihua/La Ropa, Tuesday, April 07, 2020, 12:17 (57 days ago)

At 10:30 am today, I went to pay CAPAZ/Zihua's water company. It was a very good experience. Only a few people were allowed inside and had to keep a sana distancia/healthy 6-ft distance. After a 10-minute line, also at sana distancia, a CAPAZ rep took my temp using a digital readout 5 inches from my forehead, asked me to hold my hands for an antibacterial gel squirt, another rep opened the door and I saw many signs inside to keep a sana distancia. Upon leaving, a rep opened the door, I got another gel squirt. I was wearing a cubreboca/nose & mouth mask and about 80 percent of other payers also wore one.

Hats off to CAPAZ and Zihua residents.

Avatar

A Shout Out to CAPAZ

by Talley Ho @, Playa la Ropa, Tuesday, April 07, 2020, 13:06 (57 days ago) @ Susan G

So glad to hear that it has improved over yesterday.

In the conditions that we experienced yesterday, we decided that the CAPAZ payment area was going to be the "hot spot" in Zihuatanejo if the virus hits hard.

A Shout Out to CAPAZ

by rojo, Tuesday, April 07, 2020, 13:28 (57 days ago) @ Talley Ho

Capaz seems to be doing it right at this time. If the virus gets worse, they better have alternative places to pay the bill

Avatar

A Shout Out to CAPAZ

by jaui @, Zihuatanejo, Tuesday, April 07, 2020, 13:39 (57 days ago) @ rojo

.... " Capaz seems to be doing it right at this time. If the virus gets worse, they better have alternative places to pay the bill "

@rojo - YES , with or without the virus, adding a touch of "modernity" such as being able to pay a CAPAZ bill online, (as can be done with a recibo de la CFE), would be very helpful.

I will follow up on this and make the suggestion on a CAPAZ Fb post.
Though, I suspect they are already aware that other options to pay need to be provided to their customers.

--
jaui

A Shout Out to CAPAZ

by Susan G @, Zihua/La Ropa, Tuesday, April 07, 2020, 14:10 (57 days ago) @ rojo

See reverse side of bill where payments are made -- includes online.

Avatar

A Shout Out to CAPAZ

by Talley Ho @, Playa la Ropa, Tuesday, April 07, 2020, 14:27 (57 days ago) @ Susan G

It says any bank in the city, at CAPAZ, their online site: www.capaz-zihuatanejo.gob.mx which isn't working.

Would LOVE to have a way to pay at OXXO, on line, anything other than standing in line at a bank, which is worse than going to the office.

Avatar

A Shout Out to CAPAZ

by hromero ⌂ @, Tuesday, April 07, 2020, 14:24 (57 days ago) @ Talley Ho

For those of you with a Mexican bank account, you may find the following attachment helpful for making a payment without going to the Capaz office.[image]

--
Humberto Romero
www.casaarcoiriszihuatanejo.com

A Shout Out to CAPAZ

by Susan G @, Zihua/La Ropa, Tuesday, April 07, 2020, 15:12 (57 days ago) @ hromero

Thanks, hromero/Humberto. Has the bank/online payment system worked for you? I just noticed the CAPAZ website is down. I'll try paying at Bancomer next time.

Avatar

A Shout Out to CAPAZ

by hromero ⌂ @, Tuesday, April 07, 2020, 15:14 (57 days ago) @ Susan G

I have been able to successfully complete a transfer. It requires sending receipt of your payment to the email address listed on the paper. It is a bit complicated but it is better than going to the office in my opinion.

I don't know what you are referring to when you talk about their "online process".

--
Humberto Romero
www.casaarcoiriszihuatanejo.com