Airfare Jungle and Trip Cancellation/Interruption

by Ironwood @, Saturday, September 10, 2022, 17:10 (23 days ago)

Booking airfares must be one of life's most unpleasant, stressful, irritating activities, but the airlines have us by the ....., don't they?

When one purchases trip cancellation/interruption insurance as part of the ticket price, the insurance provider is typically an insurance company, rather than the airline. What, then, does that insurance cover, in the following situations?

---Alaska Airlines, where the full, unreduced fare is, say, $950. However, by using 80,000 Alaska airmiles, the reduced fare is, say, $200. out-of-pocket.

---WestJet, where the full, unreduced fare might be $950, but by combining several of that airlines perks, (a companion fare, "WestJet Dollars", and the credits accumulated in a WestJet "Travel Bank";), the out-of-pocket is only $250

In the event of cancellation, does insurance cover only the actual out-of-pocket? How could the insurance policy cover 80,000 un-used Alaska airmiles, or the WestJet companion fare/WestJet Dollars/Travel Bank credits?

(I tried calling one of the insurance companies today....Saturday....but the rep couldn't provide any info, even of the most general kind, unless I had a policy number. ("Why would I buy a policy if I don't know what it covers?";).... and the sales department isn't open 'til Monday.

And I don't know how those Happy Faces got in there. Nothing happy about booking airfares these days.

Avatar

Airfare Jungle and Trip Cancellation/Interruption

by Talley Ho @, Playa la Ropa, Saturday, September 10, 2022, 20:21 (23 days ago) @ Ironwood

SO glad we live here!

We had to do a very very fast trip to the US last month for two nights to accommodate Alaska Air. It worked, and we totally recommend first class for the LAX to ZIH leg.

Give in and move here!

Airfare Jungle and Trip Cancellation/Interruption

by Oeste Hermoso @, Zihuatanejo, Saturday, September 10, 2022, 23:23 (22 days ago) @ Talley Ho

I moved here in Oct/19 and returned once two months later to re-do my Permanent Residency and to pick up my bateria electronica. I cannot imagine ever flying Air Canada again and it will be a while before Pearson Airport in Toronto is a destination. It is all crazy. I am staying here with a trip or two to el DF.:rockband: :vivamexico:

Airfare Jungle and Trip Cancellation/Interruption

by mindpilot @, la Playa Buenavista, Sunday, September 11, 2022, 11:01 (22 days ago) @ Ironwood

Booking airfares must be one of life's most unpleasant, stressful, irritating activities, but the airlines have us by the ....., don't they?

When one purchases trip cancellation/interruption insurance as part of the ticket price, the insurance provider is typically an insurance company, rather than the airline. What, then, does that insurance cover, in the following situations?

---Alaska Airlines, where the full, unreduced fare is, say, $950. However, by using 80,000 Alaska airmiles, the reduced fare is, say, $200. out-of-pocket.

---WestJet, where the full, unreduced fare might be $950, but by combining several of that airlines perks, (a companion fare, "WestJet Dollars", and the credits accumulated in a WestJet "Travel Bank";), the out-of-pocket is only $250

In the event of cancellation, does insurance cover only the actual out-of-pocket? How could the insurance policy cover 80,000 un-used Alaska airmiles, or the WestJet companion fare/WestJet Dollars/Travel Bank credits?

(I tried calling one of the insurance companies today....Saturday....but the rep couldn't provide any info, even of the most general kind, unless I had a policy number. ("Why would I buy a policy if I don't know what it covers?";).... and the sales department isn't open 'til Monday.

And I don't know how those Happy Faces got in there. Nothing happy about booking airfares these days.

So true, like many other things, flying has gotten way more complex than it needs to be. 'Member when you could just walk up to the counter, pay cash for a ticket to Chicago, and 30 minutes later be on your way to see grandma without once ever being suspected of terrorism?

Airfare Jungle and Trip Cancellation/Interruption

by Yandosan, Sunday, September 11, 2022, 14:03 (22 days ago) @ mindpilot

I think of all the new rules and BS implemented since 9/11
the only 2 things that enhance security are locking the
cockpit shut and encouraging passengers to beat the snot
out of any would be hijackers. Everything else is just window dressing.
Like George Carlin said, a great deal the Showboat Security parade/charade in the States is to give stupid people the illusion of safety.

Airfare Jungle and Trip Cancellation/Interruption

by wisconsinjuan @, Sunday, September 11, 2022, 15:15 (22 days ago) @ Ironwood

Why would you insure a $200 flight?

Airfare Jungle and Trip Cancellation/Interruption

by Ironwood @, Sunday, September 11, 2022, 16:59 (22 days ago) @ wisconsinjuan

Why would you insure a $200 flight?

Missing the whole point, obviously. The $200 might be the out-of-picket, but what about the 80,000 Alaska airmiles I had to redeem to get that $200 flight? What about losing the companion fare, and the $500 in WestJet Dollars that took me a year or two to accumulate? Or the $250 in WestJet "Travel Bank Credits" that I got because they lost our luggage for four days, last time we flew? That companion fare, WestJet Dollars and Travel Bank Credits all contributed to the $200 out-of-pocket fare for the WestJet flight.

On one of these flights, the insurance premium for cancellation/interruption was $139. So, my question was 'what does the insurance cover?' Obviously, a $139 premium to cover a $200 out-of-pocket would be ridiculous.

Avatar

Airfare Jungle and Trip Cancellation/Interruption

by Timmac @, Steilacoom, WA, Monday, September 12, 2022, 05:53 (21 days ago) @ Ironwood

in the past when we have had to cancel mileage tickets on Alaska, our miles and taxes have been refunded.

Airfare Jungle and Trip Cancellation/Interruption

by wisconsinjuan @, Monday, September 12, 2022, 09:20 (21 days ago) @ Timmac

You beat me to it Timmac- You can usually rebook miles on most airlines. I never insure flights. I just don't change flights very often. You would need to miss 1 out of 12 flights just to break even. You don't think insurance companies lose money on these programs do you?

Airfare Jungle and Trip Cancellation/Interruption

by Padrino ⌂ @, San Diego/Rosarito, Monday, September 12, 2022, 10:48 (21 days ago) @ wisconsinjuan

You don't think insurance companies lose money on these programs do you?

Insurance: The Necessary Evil

Q: How do you know that an insurance company is making money?
A: Their doors are open.

Airfare Jungle and Trip Cancellation/Interruption

by Ironwood @, Monday, September 12, 2022, 13:24 (21 days ago) @ Timmac

in the past when we have had to cancel mileage tickets on Alaska, our miles and taxes have been refunded.

Thanks. I'm betting that for peasants like us who travel "Econo coach", airline cancellation policies may be a tad more restrictive than for the high rollers up at the front.

Most of the responses were not helpful, as usual. Nothing involving insurance is ever straight forward. We once accumulated enough "Airmiles" (a loyalty program here in Canada, not affiliated with any airline) for two return trips to the Far East. Instead, I used most of those miles for a return trip from western Canada to the Maritimes. I elected not to purchase trip cancellation insurance, then later had to cancel for medical reasons....and lost all those Airmiles, and the cash out-of-pocket. No recourse.

I called Allianz Insurance today, (WestJet uses them) for general info.
Q - If I purchase your trip cancellation/interruption insurance on flights that cost, say $2000, but the price was reduced to, say $400 by using various airline programs like companion fares, "travel bank credits" or "WestJet Dollars" what would your trip cancellation/interruption insurance cover?
A - The $400.
Q - I would have to fight with the airline to re-instate the companion fares,
and the other things that reduced the fares from $2000 down to $400?
A - That's right.

Getting information from the airline is virtually impossible, either by phone: ("Your call is important to us. We are experiencing higher-than-normal call volumes....yada, yada) or on their next-to-useless website. I'll keep digging.

For those brave souls who never purchase flight insurance: maybe when you're in your late 70s, with the potential health issues that could arise during the five months between booking and flying, and you don't want to lose all the flight credits it has taken you 3-5 years to "earn", you'll think about cancellation insurance. Maybe not.

Airfare Jungle and Trip Cancellation/Interruption

by mindpilot @, la Playa Buenavista, Monday, September 12, 2022, 14:22 (21 days ago) @ Ironwood

Getting information from the airline is virtually impossible, either by phone: ("Your call is important to us. We are experiencing higher-than-normal call volumes....yada, yada) or on their next-to-useless website. I'll keep digging.

A little off topic but have y'all noticed that absolutely every company you call is "currently experiencing higher than normal call volume". I keep thinking, "good maybe I will be able to hear you". But I don't think it's that kind of volume.

I'm currently dealing with taking over my mom's finances, and I have spent the past few days in phone menu hell. Can't wait to get back to Z.

Avatar

Airfare Jungle and Trip Cancellation/Interruption

by Talley Ho @, Playa la Ropa, Monday, September 12, 2022, 14:37 (21 days ago) @ mindpilot

Don't forget, "Please listen carefully as our menu options have changed." No they haven't.

Avatar

Airfare Jungle and Trip Cancellation/Interruption

by Timmac @, Steilacoom, WA, Monday, September 12, 2022, 14:53 (21 days ago) @ Talley Ho

Most loyalty programs have different levels, that come with their own phone number. If one were to google, for example, Alaska Airlines Gold 75 reservation number, there no telling what you could find.:-)

Airfare Jungle and Trip Cancellation/Interruption

by mindpilot @, la Playa Buenavista, Wednesday, September 14, 2022, 14:14 (19 days ago) @ Talley Ho

Don't forget, "Please listen carefully as our menu options have changed." No they haven't.


True. And I have a life that includes way more important things than remembering your menu options from last time.

Airfare Jungle and Trip Cancellation/Interruption

by EstebanZI, Friday, September 16, 2022, 14:01 (17 days ago) @ mindpilot

I just tap the 0 And hopecit cuts through the BS…if not…I lay the phone aside and get on the iPad…and wait. ????????

Airfare Jungle and Trip Cancellation/Interruption

by Yandosan, Monday, September 12, 2022, 15:29 (21 days ago) @ mindpilot

every company you call is "currently experiencing higher than normal call volume"

...
Are we allowed to reciprocally demonstrate that we consumers are experiencing lower than normal patience for corporate bullshit? There oughta be a law.

Airfare Jungle and Trip Cancellation/Interruption

by mindpilot @, la Playa Buenavista, Wednesday, September 14, 2022, 14:07 (19 days ago) @ Yandosan

:megusta:

Airfare Jungle and Trip Cancellation/Interruption

by wisconsinjuan @, Monday, September 12, 2022, 15:08 (21 days ago) @ Ironwood

Most airlines will let you cancel with no penalty if you get Covid. Use your imagination.

FYI-Even first class now has at least two levels of pricing. Fully refundable and non refundable.

Don't get mad at people who think differently about flight insurance differently than you do. Most of the comments have been on point with the exception of the most frequent poster on the board not named Rob.Everyone has flight insurance if you think about it. Either through an insurance company or self insuring.

Airfare Jungle and Trip Cancellation/Interruption

by EstebanZI, Friday, September 16, 2022, 13:59 (17 days ago) @ Ironwood

I share your pain…age 72 in 2 weeks…and a traveler. I have paid for insurance once…reluctantly. To me it is like going into a casino…which I sometimes do during a road trip where Indian Casinos are nearby. Play…and get free beverages…or don’t and pay for a beverage. I would rather take the chance on cancelation. Personal choice. No right or wrong answer.

Avatar

COMPANION FARE

by B&S @, Tuesday, September 13, 2022, 10:35 (20 days ago) @ Ironwood

Just an added note of caution on Alaskas Companion Fare. We recently had a situation that made us need to change our ticked companion fare. Was going to change our flight dates but didn’t know, for certain, when. So we cancelled our tickets and got a full refund placed into our Alaska “wallet” for later use. But our annual Companion Fare coupon was forfeited.

Avatar

COMPANION FARE

by Timmac @, Steilacoom, WA, Tuesday, September 13, 2022, 16:21 (20 days ago) @ B&S

It does say that in the rules. That said we have been successful a couple of times in getting it reactivated. It might be worth another call

Avatar

COMPANION FARE

by CountryDancer @, Vancouver, Washington, Thursday, September 22, 2022, 13:42 (11 days ago) @ B&S

I had this situation earlier this year. Alaska did replace my companion Fare. It is not automatic, and took a supervisors approval - I was lucky.

--
~ ~ Country Dancer