Rental car recommendations

by drifter, Wednesday, November 23, 2022, 12:08 (5 days ago)

Our family will be vacationing in Troncones in March and would appreciate a recommendation for a rental car agency. I did search the forum and couldn't find anything current. Oh yeah..... I'm a newbie. Thank you in advance.

Rental car recommendations

by John Redcorn, Wednesday, November 23, 2022, 12:41 (5 days ago) @ drifter

I used Dollar/Hertz in May with no issues. They are at the same kiosk in the airport and I believe ran by the same franchisee.

They did a thorough job video documenting the car before releasing it and again when I return it. They sent emails with pic's of any existing damage when I picked up the vehicle for my records. (I always do this myself as well, but nice for them to have the same pics to compare).

They spoke perfect English at counter, no gotchas or hidden fees.

Rental car recommendations

by Padrino ⌂ @, San Diego/Rosarito, Wednesday, November 23, 2022, 19:27 (5 days ago) @ drifter

I can definitely *not* recommend Green Motion Rental Car. Their prices were very attractive. I confirmed online beforehand that I would not need Mexican insurance as I had already had it. However, when I arrived, the gentleman insisted that I buy car insurance. I showed him the insurance policy -- written in Spanish -- from my credit card company stating that I had Mexican car insurance. He finally relented and said he would put a MXN$10,000 peso hold on the card. Fine, I said. Lo, and behold, after I returned the car, there was an extra US$200+ dollar charge on the card for insurance. I called and the same gentleman acted as if our discussion had never taken place. I complained to the credit card company and they reversed the charge.

One wonders how a company such as this stays in business. I guess it proves the old saying that there is a sucker -- Your Humble Fellow Zihua Lover! -- born every minute.

Rental car recommendations

by jakewills @, Thursday, November 24, 2022, 21:15 (3 days ago) @ drifter

I had a good experience with Thrifty/Hertz. Easy, got the car I reserved online, good price, and they have printed policy of not requiring extra insurance if you already have it through a credit card or wherever. Declining everything does result in a hefty deposit hold on a credit card.

I also recommend Jonny Cash Rental Car just outside the airport. Family run, professional, and they will deliver the car and pick it up wherever you want. They build in insurance to their price, so a bit higher, but better price including insurance than the big chain places.