Getting Permanent Residency Status First Step

The Immigracion office is not too far from the Restaurante Carmelitas near the car wash as you head towards the bus terminals, hospitals and then to the airport. Going from a temporary to a permanent status in '15 for me in Zihua was fairly easy, bring some utility bills that link you to the address as well as something that shows some permanency in the area. Bring the same bank records just in case. If you get in line outside the building at approx. 8;45 am on Tuesday thru Thursday you are out in a short while. If you lack something , you will soon know what to bring back. After 5 yrs dealing with Immigracion in Zihua, my experience has overall been fairly positive. Over a year ago they stopped having the security in the office armed with assault weapons and it is usually cool and clean inside. The staff has the ability to translate on their computers from Spanish to English etc. Your mileage may vary.