Irma's Cancellation Policy

Irma indicated that we can cancel up-to 7 days before our arrival with no penalty. Does anyone have experience with getting their money back if you cancel from them?

I know it can be tough to get your money back from some independent hotels and you have to jump through a number of hoops. Thanks

Irma indicated that we can cancel up-to 7 days before our arrival with no penalty. Does anyone have experience with getting their money back if you cancel from them?

I know it can be tough to get your money back from some independent hotels and you have to jump through a number of hoops. Thanks

Should be no problem with a CC hold.

D

A few years ago, I had to cancel within about three weeks of my arrival. So, according to their policy, I was entitled to a partial refund. I don't have a problem with their policy, but, unfortunately, they farm out their online reservations system to a third party, the name of which escapes me. And getting a refund out of them was like pulling teeth. No one wanted to take responsibility and they kept pingponging me back and forth. I finally got it but it took about four or five months.

Thanks for the good feedback.

If you have a problem, you might try what I eventually did. I contacted someone from the Hotel Irma, an assistant manager or something, and asked her to pressure this outside company for me under the threat of a bad review on this board and on Trip Advisor. Things moved pretty quickly after that.

Of course not planning to cancel trip but you never know. Hopefully it will not come to that if the unexpected happen.

dont open the possibility.