Renewing Global Pass

We did not realize Kathie's GP expired while we were in Mexico in Jan. Found out when going through Immigration in Chicago. They let her go through a short line. Took for ever to get it approved and get a date & place. Was set for June 22 by the Greater Cincinnati Airport. 1st of May received email all appointments are put on hold. Around the middle of June received email to make the appointment. The only place within reason was O'Hare- appointment was made for July 22. Got a email Friday- no appointments until after the First of August. So if anyone needs to renew their GP, it is not going to be easy at this time.