Alaska/MBNA Credit Card changes for Canadians.

I would have thought that the credit car company would have notified you of the changes. It's actually their product, not Alaskas's/ They buy miles from Alaska to give to you to entice you to use their credit card. The US credit card just went through some pretty big changes. I was noitfed by Bank of America. Alaska is marketing the card as "new and improved" now, but all of the notifications I received came fro Bank of America. Given that Alaska's primary Canadian market is most likely Alberta and territories west, perhaps a more regional western Canadian bank will pick up the ball.

I thought I'd made it clear that it WAS the credit card company/bank....in this case, MBNA Bank (owned by TD Bank).....who had notified us. Obviously, they were required to do so, since the major terms of the card were changing. It sounds like you don't agree that Alaska has any obligation to notify Mileage Plan members of major changes to the way they can accrue or redeem Miles. I disagree. Alaska's total silence in this matter is simply lousy customer service ....period.....hence my comment that Alaska's Canadian Mileage Plan members are just chopped liver, but it sounds like they've ignored you too.

If only by population, I'm guessing that "British Columbia and territories east", not Alberta, are Alaska's primary Canadian market. But maybe that's just my provincial parochialism.