Los Mangles at Las Gatas

I'm curious.
Why did you sit there for more than two hours without asking where your food was?
Why didn't you just leave and go elsewhere?
Why didn't you request napkins and salsa?
Why did you pay for items you did not receive?
Did you also leave a tip?
Forgive me for saying so, zihaus, but you sound beyond help.
I'm a bit dazzled that you expect sympathy when you did nothing to help yourself.
I suspect there is more to this sad story than you are telling us.
I'd like to hear from someone else who was there.

I strongly disagree with your attempt to shift the burden from the restaurant to the customer for the restaurant's bad service. Bad service speaks for itself. The customer had an incredibly bad experience, period. If the restaurant owners or operators wish to speak in their own defense they are welcome to do so. If you personally have a different experience with this restaurant then such comments would be relevant. But blaming the victim is entirely the wrong attitude, I believe.