Fraudulent Credit Card charges

by Canadian Rainbirds ⌂ @, Victoria BC and Zihuatanejo, Thursday, January 21, 2016, 19:28 (3945 days ago)

Just a note;

On the 13th there were three fraudulent charges on my VISA card.

One for $500.00, another to the same payee for $5,000.00 and a third to a different payee for $400.00

A call to VISA got prompt attention and a few questions; there was a $23,000.00 charge that VISA had blocked. One to Comercial Mexicana that was pending. I confirmed that the CM charge was legit.

I was issued a new card number, the fraudulent charges reversed and a new card mailed to my home.

Most of our charges locally have been to CM, a couple to Pemex and a couple of restaurants. Plus a couple of Pemexs on route here.

IF others have had a similar problem here I'll post which restaurants and which Pemex

Now I have a few notifications to make to recurring charges. And to KOBO so I can still get my e-books!

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Fraudulent Credit Card charges

by Cluttrbustr ⌂ @, Troncones, MX, Thursday, January 21, 2016, 20:04 (3945 days ago) @ Canadian Rainbirds

my guess is that your number got hi-jacked at a pemex.

gas stations in the us are notorious for this stuff!!

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Fraudulent Credit Card charges

by Dione @, Chicago, IL, Thursday, January 21, 2016, 21:35 (3945 days ago) @ Cluttrbustr

My credit card has not been compromised for 2 years now. It is so aggravating when it happens. Last time it happened it was right before our trip to Zihua. We met friends for dinner at a new restaurant in Chicago. Within one hour of our card being swiped, I had the most ridiculous charges. The first charge was for a guitar and the other a Norwegian cruise for over $5,000.00 dollars. Capital One contacted us immediately and we closed the account. I contacted the restaurant the next day and told them what happened. In my opinion they had an unsecured network. I do not believe it was the staff.

Fraudulent Credit Card charges

by Paulf @, Mount Sterling, Ky 40353, Friday, January 22, 2016, 08:24 (3945 days ago) @ Dione

At a restaurant, in most cases it is the staff- don't be so trustful. A couple of years ago there was a documentary explaining the fraud. In restaurants and bars, the server runs your card through a portable reader before or after swiping your card for payment. All the info from the cards are downloaded to a computer. Card blanks are easy to buy- they can either made duplicate cards or sale the info. About 4 years ago we went to dinner at one of the restaurants by the beach here in "Z" and used a card for we had just enough pesos for breakfast and taxi to the airport. We are at home about 3 days after leaving "Z"- credit card security called and wanted to know if we were both home and did we have our cards(of course we did). A card was used twice at a mini mart in Cal: purchase for gas and a purchase for food inside. Kathie was driving to Chicago 2 years ago and used the card 2 times on the trip up- 1 for gas and then 1 for food at MacDonald's. Because fraud is so prevalent, everyone needs to monitor the charges all the time.

Fraudulent Credit Card charges

by jr, Thursday, January 21, 2016, 22:48 (3945 days ago) @ Canadian Rainbirds

I use my cc at restaurants here. So I would really like to know which restaurants you used your card at please.

Fraudulent Credit Card charges

by Canadian Rainbirds ⌂ @, Victoria BC and Zihuatanejo, Friday, January 22, 2016, 09:08 (3945 days ago) @ jr

It is unlikely that the fraud originated here. If the card info was actually copied, rather than a computer generated random attack, the info is usually held for some time. The last time this happened to us was with a Mastercard that we had never used in Mexico and had not used for almost three months.

It was for the tiny chance that it was from here that I said: IF others have had a similar problem here I'll post which restaurants and which Pemex

I don't want to unjustly harm any local business. So unless I hear of a specific instance I won't post business names. I think we have only used a CC twice here in restaurants. We prefer to pay cash when dealing with small local businesses. I have no problem paying with a CC at large corporate or international outfits, but I would rather the little guy not have to pay the CC fees.

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Fraudulent Credit Card charges

by Talley Ho @, Playa la Ropa, Friday, January 22, 2016, 13:46 (3945 days ago) @ Canadian Rainbirds

:megusta:

Fraudulent Credit Card charges

by Paulf @, Mount Sterling, Ky 40353, Friday, January 22, 2016, 16:25 (3944 days ago) @ Canadian Rainbirds

I feel more confident when the terminal is brought to your table- you see this in Europe but not in the States. When they take your card one never knows- trust.

Fraudulent Credit Card charges

by noelofthenorth, Friday, January 22, 2016, 17:31 (3944 days ago) @ Paulf

ate breakfast on Madeira near LaCeiba.. payed with Master Card... left the restaurant after breakfast, walked to Commercial Mexicana and the card would not work... Phoned Mastercard and they said the card was compromised that half hour with purchases in USA and Europe.. The waiter left the table with the card and Mastercard said he probably took photos of both sides of the card and sold it right away... Did not lose any money but could not use the card for the next 3 months in Zihuatanejo... So don t let your card out of sight if you can help it...

Name that restaurant!!!

by OlsenMN, Friday, January 22, 2016, 21:34 (3944 days ago) @ noelofthenorth

ate breakfast on Madeira near LaCeiba.. payed with Master Card... left the restaurant after breakfast, walked to Commercial Mexicana and the card would not work... Phoned Mastercard and they said the card was compromised that half hour with purchases in USA and Europe.. The waiter left the table with the card and Mastercard said he probably took photos of both sides of the card and sold it right away... Did not lose any money but could not use the card for the next 3 months in Zihuatanejo... So don t let your card out of sight if you can help it...

Why would your not???B-)

Name that restaurant!!!

by noelofthenorth, Saturday, January 23, 2016, 07:37 (3944 days ago) @ OlsenMN

It was four or five years ago so naming the restaurant might get some innocent staff accused.. the turnover of staff in restaurants is very frequent.. It was a bad year on Madeira, we were robbed while asleep at Bahia Suites, and wasted two days at the police station. Many people lost their laptops and iphones that year..There was some sort of organized gang in the area.. After 25 years on Madeira have now moved to Ixtapa and feel safer...I still love Zihuatanejo and feel safe in daytime and early evening hours...

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Name that restaurant!!!

by Cluttrbustr ⌂ @, Troncones, MX, Monday, January 25, 2016, 11:37 (3942 days ago) @ noelofthenorth

I concur with your suggestion of "organized gangs" in Colonial Madera. We also stayed in a condo at the Bahia Suites 5 years ago and felt very uncomfortable there. I know people love that neighborhood, but I will personally not stay there.

We prefer la Ropa properties while in Zihua and now spend most of our vacation time in Troncones.

My card has been hijacked in the states - I can usually narrow it down to a parking garage in NYC. I try to pay cash now everywhere I go - especially at restaurants.

While in Zihua, I always use pesos except at the Comerical Mexicana.

Paranoia!!

by Quadra Paul @, British Columbia, Monday, January 25, 2016, 12:05 (3942 days ago) @ Cluttrbustr

What happens one year does not necessarily relate! My wife and I got sick last year and had to come home early. Does that mean we aren't coming back? NOT!!

Paranoia!!

by cd69 @, Winnipeg,MB,Canada, Monday, January 25, 2016, 19:50 (3941 days ago) @ Quadra Paul

Exactly! There has been several break-ins and theft in La Ropa neighbourhood too. It happens! A few years ago there was a rash of them in La Madera area but not so much for quite some time. The hotel I stay at had one incident and it has been good since...Overall La Madera is very safe...

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Paranoia!!

by frostbite @, Hamilton MT, Tuesday, January 26, 2016, 06:12 (3941 days ago) @ cd69

We increased our security after those burglaries and we've not had any problems since. And I was pleasantly surprised this morning at 05:30, as I was watering the garden, when a cop car came by and the driver wished me a good morning.

Paranoia!!

by cd69 @, Winnipeg,MB,Canada, Tuesday, January 26, 2016, 09:51 (3941 days ago) @ frostbite

:megusta:

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Our Turn

by Talley Ho @, Playa la Ropa, Friday, January 22, 2016, 21:20 (3944 days ago) @ Canadian Rainbirds

Got an e-mail from Capital One this afternoon, asking us to review 5 charges. 4 of them were fraudulent, so I clicked on "Wrong." The screen reminded us that we are NOT responsible for fraudulent charges, and asked us to call in. Did, on our wifi phone. They made it clear that these things just happen, killed the card, and offered to DHL a new one here in 5-8 days. We opted for home for March. Again, they reminded us that the charges would disappear in 72 hours.

Capital one now issues cards with different numbers on the same account. That means that although MY card was hacked, his wasn't! Account is still fine. If the other card is hacked, we will have them send a replacement here.

Credit cards, other things, and life get messed with sometimes. Fortunately, it usually works out in the end, at least with credit cards!!!

Wait till you hear this one

by midalake @, Friday, January 22, 2016, 21:59 (3944 days ago) @ Talley Ho

Last year we had a compromised card. It was cancelled and a new one was issued.

When the new card arrived I activated it. Within ONE DAY without the card ever leaving the house it had charges on it that were fraudulent.

D

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Wait till you hear this one

by Talley Ho @, Playa la Ropa, Friday, January 22, 2016, 22:36 (3944 days ago) @ midalake

Makes us think it's random/electronic.....

Our Turn

by HolyMole, Saturday, January 23, 2016, 08:50 (3944 days ago) @ Talley Ho
edited by HolyMole, Saturday, January 23, 2016, 09:03

Got an e-mail from Capital One this afternoon, asking us to review 5 charges. 4 of them were fraudulent, so I clicked on "Wrong." The screen reminded us that we are NOT responsible for fraudulent charges, and asked us to call in. Did, on our wifi phone. They made it clear that these things just happen, killed the card, and offered to DHL a new one here in 5-8 days. We opted for home for March. Again, they reminded us that the charges would disappear in 72 hours.

Capital one now issues cards with different numbers on the same account. That means that although MY card was hacked, his wasn't! Account is still fine. If the other card is hacked, we will have them send a replacement here.

Credit cards, other things, and life get messed with sometimes. Fortunately, it usually works out in the end, at least with credit cards!!!

Sure, "it usually works out in the end" - the banks are happy, the thieves are happy and, aside from a little inconvenience, the affected customer is happy. The only losers are all the rest of us, who pay the price for all this fraud - even dumb schmucks like me who learned years ago not to use my credit cards in Mexico. The problem clearly is astronomical and will keep getting worse, unless and until regulations prohibit the banks from passing-on the costs of credit card fraud to their customers. Then you'll see some action. Right now, it has all the markings of a "crime without victims."

In recent years, banks have been required to provide some "truth in lending" information: showing real interest rates, etc. Why not require the banks to issue an annual statement to each customer that might say:

"The cost to you this past year to cover credit card fraud was $670.75 These costs could be eliminated if we tightened-up our credit card security, or swallowed those costs ourselves, but in the meantime, it's Don't Worry, Be Happy."

Our Turn

by Canadian Rainbirds ⌂ @, Victoria BC and Zihuatanejo, Monday, January 25, 2016, 12:28 (3942 days ago) @ HolyMole

". . . . . who learned years ago not to use my credit cards in Mexico. . . . "

When our Mastercard was compromised while we were in Mexico a couple of years ago WE HAD NOT USED IT UN MEXICO, and in fact it had never been out of the strongbox in three months. The last time we had used it had been at a Flying J in Texas three months before.

Our Turn

by cd69 @, Winnipeg,MB,Canada, Monday, January 25, 2016, 19:52 (3941 days ago) @ Canadian Rainbirds

And I have used credit cards extensively in Mexico and not once was it compromised here but my Amex was back home a month ago. Here just make sure they bring the machine to you or you go to the cashier and enter the card yourself so the card is always visible to you.