Zihuatanejo-Ixtapa Message Board - Zihua Airport and Wheelchairs

Zihua Airport and Wheelchairs (reply)

Bill Fun — Sat, 20 Feb 2016 02:13:02 +0000

Thanks for all the good information and taking the time to provided good background information.

See you'll tomorrow.

Bill

Zihua Airport and Wheelchairs (reply)

MN Nice — Sat, 20 Feb 2016 00:38:05 +0000

I had broken my foot last year. Requested wheel chair assistance when we checked in and received it at MSP & Zihua. I did how ever use my crutches to get into the plane both ways. It was a blessing getting through customs. My husband was able to follow right behind me.

Zihua Airport and Wheelchairs (reply)

jrad — Fri, 19 Feb 2016 18:24:40 +0000

You can request wc assistance through your airline. From personal experience, I have been stranded without a wc ib Mexico City, and Houston. The problem is that the airlines are not responsible for the wc assistance. The wc assistance program is supplied by the airport, and not the airline. This makes it very difficult to report problems. Hopefully, your trip will be uneventful.

Zihua Airport and Wheelchairs (reply)

Linda from Canada — Fri, 19 Feb 2016 14:13:22 +0000

Since you mentioned that you need the wc until you get a taxi, I assume you need this when you land? This should be arranged when you check in to get on the plane. The airline will arrange for this service and you will be met at the plane. You will asked if you need it right from your seat in the plane, or if you can deplane yourself (which means quite a few stairs to get down from the plane), in which case the wc would be waiting for you at the bottom of the stairs. If you are departing from Zihua, the same thing applies- make the arrangement with the airline ahead of time and the wc will be there for you when you check in. Someone can also go to the check in counter and get the chair to take it outside and bring you in if you are unable to walk to the check in counter.
This is the same for all airlines and for travelling anywhere. I have never encountered any charge for this service.

Zihua Airport and Wheelchairs

Bill Fun — Fri, 19 Feb 2016 13:49:06 +0000

Is it very difficult to get a wheelchair at the Zihua airport? This would be just for use at the airport only (until we get a cab).

Also any tips on who to ask and how much this costs would be helpful.

thanks!