Hi Rob
Spoke with some people who arrived today on Alaska and said their experience at the airport was fairly painless.
Perhaps those of us who arrived Saturday experienced "the perfect storm" conditions and I certainly feel for those who had their pets affected.
Roberto!

Or hopefully calling attention to the problem is already having the desired results?

¡Saludos a ti y a Wynn!

I covered for you. Was anyone listening?

I saw it on Facebook:

https://www.facebook.com/100001338116491/posts/1976460165741901/

That was one of the results of my posting and sharing this thread there. Other news media also covered the story, and one of our most respected local reporters renowned nationwide, Adolfo Romero, also has a radio news program on Radio Capital 95.3 FM. Part of his interview with me was recorded on their Facebook page. Here's the story he published:

https://www.facebook.com/CapitalNoticiasZih/posts/1617527508392372

https://www.facebook.com/ReporteZihuatanejo2016/posts/883474492041764

I covered for you. Was anyone listening?

I saw it on Facebook:

https://www.facebook.com/100001338116491/posts/1976460165741901/

I thank the Lord for our hotel owner Lucy. When we arrived she hugged me and I told her what happened. She made arrangements and took Maxie and I to her vet this morning, we got the paperwork based on my telling her that we had given Maxie the parasite medicine at home (which we had). Then Lucy took me back to the airport and we got my passport back. The people at the airport told Lucy that this new "rule" had gone into effect in January, but no one was told about it.

The previous year they told us we couldn't take our dog home because the rabies vaccine was too new, we had gotten it early so it wouldn't be an issue (or so we thought), we brought the new paperwork but not the old. Thankfully a nice employee looked it up and let us go.

We no longer feel comfortable bringing our dog. It's too bad because she loved it. We've been coming for 12 years and Z is still our favorite place in the world. Thankfully I have a wonderful mother who loves my dog so we can continue to enjoy the paradise that is Zihuatanejo.

this situation does not bode well for the coming tourist season. Right now I would not recommend a trip in or out of Zihua's airport. It really does suck!

Well if you arrived yesterday (Saturday) then you certainly have a point.
We cleared Immigration in about 20 minutes but when it came to getting our bags it was a nightmare. We flew down on Alaska and shortly afterwards a United flight arrived.
Unloading the Alaska flight baggage was an exercise in how not to. It appeared they only had two carts which they would load then unload at the Terminal and then go back to the aircraft to refill the carts or sometime on half fill them and return them to the Terminal.
They had two separate baggage pick up lines - one for Alaska and the other for United. There came a time when they shut down the Alaska belt and announced that there was no more luggage even though we could see them still unloading the Alaska flight and at least 70+ of us were still waiting for our bags.
Then to add to the confusion they started sending Alaska luggage onto the United belt.
Once we finally got our luggage we had to line up to have our baggage scanned and that was much too long and frustrating especially when the scanner operator left his position to help inspect someone's luggage while we cooled our heels untill he returned.
Then when it came time to push the red/green light we were questioned at length as to where we were going, how long we were staying,how much money etc. etc. All that information had already been provided on the declerations we had already filled out and submitted.
A Gong Show is the only family term I could attribute to this airport fiasco. Two hours was not an exaggeration either.

As La Patrona opined later as we were imbibing in a few margaritas at the Catalina's Sunset Bar that in the 21 years we've been coming here, that was the absolutely worst experience we've ever encountered at the Zihuatanejo airport.
Roberto!
PS
Sorry for any spelling mistakes but tough to do on a tablet.

I’m really sorry to hear about your and Craig’s and everyone else’s terrible experience. You certainly aren’t being treated with the courtesy, professionalism and respect you deserve. Maybe I can bring this to someone’s attention who can remedy this. Thanks for letting me know.

Saludos y bienvenidos, tocayo.

As La Patrona opined later as we were imbibing in a few margaritas at the Catalina's Sunset Bar that in the 21 years we've been coming here, that was the absolutely worst experience we've ever encountered at the Zihuatanejo airport.
Roberto!
PS
Sorry for any spelling mistakes but tough to do on a tablet.