Finally booked

by tay50 @, Sunday, September 25, 2016, 18:47 (3703 days ago) @ bob/medhat

I have only had two issues in Houston, nothing to do with the TSA or customs. First issue, UA broke the plane pushing back from the gate, I think someone forgot to remove the parking blocks from the wheels? Or the bar on the push back vehicle busted loose damaging the plane, UA never told us what really happened. There was a 7 hour delay, we were given 3 different food vouchers and $150.000 flight voucher each. Second issue actually happened in Detroit the handheld barcode reader stopped working while scanning the baggage being loaded on the plane. This caused us to miss our connection in Houston causing us to overnight there, UA gave us $350.00 in vouchers. Travel insurance paid for our meals and hotel in Houston and paid us back for our hotel night we lost Ixtapa.


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