AeroMexico Questions...

We came through Mexico City on Delta this past Saturday. We have done this several times before. Each time is different.

We had our temperature taken before we were permitted in the customs area. We were the only arriving flight, so the customs line was short. We got through in 10 minutes. We checked two bags. Both were tagged Sky Priority. After waiting for about 20 minutes, one bag finally came off. It was tagged for required inspection. They closed the carousel, but the other bag did not come off. Our Delta app said it was delivered to the baggage carousel. We located someone that could help with the missing bag. Without looking at anything, he said our missing bag was taken to our connecting flight. This was a first for us. One bag transferred. One bag was not. They have never automatically been transferred from Delta to AeroMexico before. We have always had to claim our bags in Mexico City.

We had to wait in another line to get the one checked bag inspected. When it was finally our turn, I showed the agent the boarding time on our boarding pass and he quickly opened the bag, took a quick look, and closed it again. He took us through the normal screening line without having them looking at our carry on bags. We dropped the checked bag, over to get our temperature taken, and up the escalator to security. We did not have to go out and up through the normal security line like we have done so many times before. Saved some time. We got to our flight as they were boarding.