Zihuatanejo-Ixtapa Message Board - New HolIday Inn reviews

We're thinking of coming down the 2nd week of February with two children. Does anyone have information to share about the El Presidiente since Holiday Inn took over? Any upgrades or remodeling? Would like to hear from someone who has stayed there since it was purchased by Holliday Inn.

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We also are staying Feb6-20th We have been trying for weeks to contact the front desk by e-mail. can not get any e-mails that will work. We sent a waiter from Z to talk to them and all they gave him was a e-mail address and it doesn't work.

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this one didn't work? zihha@grupopresidente.com alternatively would the reservation telephone line not be able to provide that info?

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I'm arriving on February 18th and was also concerned about the new branding. I've stayed at the Presidente on many occasions. I sent an email to the following address and Cristina responded with an attachment of the brand notification letter to their "partners".

Bracamontes, Cristina (IHG-ZIHHA) <Cristina_Bracamontes@grupopresidente.com>

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Just a further note to my previous reply. I just spoke with a Sunwing Rep and was informed that people who booked under the Intercontinental brand will continue to receive the services previously provided under that brand. People who booked under Holiday Inn may have different services. I've stayed at the Presidente 8 times in the past and it will be interesting to see what changes there are.

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