Notices from the U.S. Embassy in Mexico
& the Local U.S. Consul
Zihuatanejo-Ixtapa, Guerrero, Mexico

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Latest Messages from the U.S. Embassy:

Travel Warning

U.S. DEPARTMENT OF STATE
Office of the Spokesman

MEXICO
May 06, 2010

The Department of State has issued this Travel Warning to inform U.S. citizens traveling to and living in Mexico about the security situation in Mexico, and to advise that the authorized departure of family members of U.S. government personnel from U.S. Consulates in the northern Mexico border cities of Tijuana, Nogales, Ciudad Juarez, Nuevo Laredo, Monterrey and Matamoros has been extended.  This Travel Warning supersedes the Travel Warning for Mexico dated April 12, 2010 to note the extension of authorized departure and to update guidance on security conditions and crime.

Millions of U.S. citizens safely visit Mexico each year.  This includes tens of thousands who cross the border every day for study, tourism or business and at least one million U.S. citizens who live in Mexico.  The Mexican government makes a considerable effort to protect U.S. citizens and other visitors to major tourist destinations.   Resort areas and tourist destinations in Mexico do not see the levels of drug-related violence and crime reported in the border region and in areas along major drug trafficking routes.  Nevertheless, crime and violence are serious problems.  While most victims of violence are Mexican citizens associated with criminal activity, the security situation poses serious risks for U.S. citizens as well.

It is imperative that U.S. citizens understand the risks involved in travel to Mexico, how best to avoid dangerous situations, and who to contact if one becomes a victim of crime or violence.  Common-sense precautions such as visiting only legitimate business and tourist areas during daylight hours, and avoiding areas where criminal activity might occur, can help ensure that travel to Mexico is safe and enjoyable.  U.S. citizen victims of crime in Mexico are urged to contact the consular section of the nearest U.S. Consulate or Embassy for advice and assistance. Contact information is provided at the end of this message.

General Conditions

Since 2006, the Mexican government has engaged in an extensive effort to combat drug-trafficking organizations (DTOs).  Mexican DTOs, meanwhile, have been engaged in a vicious struggle with each other for control of trafficking routes.  In order to combat violence, the government of Mexico has deployed military troops throughout the country.  U.S. citizens should expect to encounter military and other law enforcement checkpoints when traveling in Mexico and are urged to cooperate fully.  In confrontations with the Mexican army and police, DTOs have employed automatic weapons and grenades.  In some cases, assailants have worn full or partial police or military uniforms and have used vehicles that resemble police vehicles.  According to published reports, 22,700 people have been killed in narcotics-related violence since 2006.  The great majority of those killed have been members of DTOs. However, innocent bystanders have been killed in shootouts between DTOs and Mexican law enforcement.

Recent violent attacks and persistent security concerns have prompted the U.S. Embassy to urge U.S. citizens to defer unnecessary travel to Michoacán and Tamaulipas, to parts of Chihuahua, Sinaloa, Durango, and Coahuila, (see details below) and to advise U.S. citizens residing or traveling in those areas to exercise extreme caution.

Violence Along the U.S. - Mexico Border

Much of the country’s narcotics-related violence has occurred in the northern border region. For example, since 2006, three times as many people have been murdered in Ciudad Juarez, in the state of Chihuahua, across from El Paso, Texas, than in any other city in Mexico.  More than half of all Americans killed in Mexico in FY 2009 whose deaths were reported to the U.S. Embassy were killed in the border cities of Ciudad Juarez and Tijuana.

Since 2006, large firefights have taken place in towns and cities in many parts of Mexico, often in broad daylight on streets and other public venues.  Such firefights have occurred mostly in northern Mexico, including Ciudad Juarez, Tijuana, Chihuahua City, Nogales, Nuevo Laredo, Piedras Negras, Reynosa, Matamoros and Monterrey. During some of these incidents, U.S. citizens have been trapped and temporarily prevented from leaving the area.

The situation in northern Mexico remains fluid; the location and timing of future armed engagements cannot be predicted.  U.S. citizens are urged to exercise extreme caution when traveling throughout the region, particularly in those areas specifically mentioned in this Travel Warning.

In recent months, DTOs have used stolen trucks to block major highways and thus prevent the military from responding to criminal activity, most notably in the area around Monterrey.  Also in Monterrey, DTOs have kidnapped guests out of reputable hotels in the downtown area, blocking off adjoining streets to prevent law enforcement response.  DTOs have also attacked Mexican government facilities such as military barracks and a customs and immigration post.

U.S. citizens should defer non-essential travel to Ciudad Juarez and to the Guadalupe Bravo area southeast of Ciudad Juarez. U.S. citizens should also defer travel to the northwest quarter of the state of Chihuahua, including the city of Nuevas Casas Grandes and surrounding communities. From the United States, these areas are often reached through the Columbus, NM and Fabens and Fort Hancock, TX ports-of-entry. In both areas, American citizens have been victims of drug related violence.

The Consular agency in Reynosa, Tamaulipas was closed temporarily in February 2010 in response to firefights between police and DTOs and between DTOs.  In April 2010, a grenade thrown into the Consulate compound at 11:00 PM caused damage to the U.S. Consulate General in Nuevo Laredo, Tamaulipas. The Consulate General in Nuevo Laredo and the Consular Agency in Piedras Negras, Coahuila, were closed for one day as a result.  The Consulate General in Nuevo Laredo prohibits employees from entering the entertainment zone in Nuevo Laredo known as “Boys Town” because of concerns about violent crime in that area.

Between 2006 and 2009, the number of narcotics-related murders in the state of Durango increased ten-fold.  The cities of Durango and Gomez Palacio, and the area known as “La Laguna” in the state of Coahuila, which includes the city of Torreon, have experienced sharp increases in violence.  In late 2009 and early 2010, four visiting U.S. citizens were murdered in Gomez Palacio, Durango.  These are among several unsolved murders in the state of Durango that have been cause for particular concern.

Travelers on the highways between Monterrey and the United States (notably through Nuevo Laredo and Matamoros) have been targeted for robbery that has resulted in violence and have also been caught in incidents of gunfire between criminals and Mexican law enforcement.  Criminals have followed and harassed U.S. citizens traveling in their vehicles in border areas including Nuevo Laredo, Matamoros, and Tijuana.  U.S. citizens traveling by road to and from the U.S. border through Nuevo Leon, Coahuila, Durango, and Sinaloa should be especially vigilant.  Criminals appear to especially target SUVs and full-size pick-up trucks for theft and car-jacking along these routes.  DTOs have also erected unauthorized checkpoints on roads and killed motorists who have not stopped at them.

The situation in the state of Chihuahua, specifically Ciudad Juarez, is of special concern.  Mexican authorities report that more than 2,600 people were killed in Ciudad Juarez in 2009.  Three persons associated with the Consulate General were murdered in March, 2010.  U.S. citizens should pay close attention to their surroundings while traveling in Ciudad Juarez, avoid isolated locations during late night and early morning hours, and remain alert to news reports.

There have been recent incidents of serious narcotics-related violence in the vicinity of the Copper Canyon in Chihuahua.

Crime and Violence Throughout Mexico

Although narcotics-related crime is a particular concern along Mexico’s northern border, violence has occurred throughout the country, including in areas frequented by American tourists.  U.S. citizens traveling in Mexico should exercise caution in unfamiliar areas and be aware of their surroundings at all times.  Bystanders have been injured or killed in violent attacks in cities across the country, demonstrating the heightened risk of violence in public places.  In recent years, dozens of U.S. citizens living in Mexico have been kidnapped and most of their cases remain unsolved.

One of Mexico’s most powerful DTOs is based in the state of Sinaloa.  Since 2006, more homicides have occurred in the state’s capital city of Culiacan than in any other city in Mexico, with the exception of Ciudad Juarez. Furthermore, the city of Mazatlan has experienced a recent increase in violent crime, with more murders in the first quarter of 2010 than in all of 2009.  U.S. citizens should defer unnecessary travel to Culiacan and exercise extreme caution when visiting the rest of the state.

The state of Michoacán is home to another of Mexico’s most dangerous DTOs, “La Familia”.  In April 2010, the Secretary for Public Security for Michoacán was shot in a DTO ambush. Security incidents have also occurred in and around the State’s world famous butterfly sanctuaries.  In 2008, a grenade attack on a public gathering in Morelia, the state capital, killed eight people.  U.S. citizens should exercise extreme caution when traveling in Michoacán, especially outside major tourist areas.

U.S. citizens should also exercise extreme caution when traveling in the northwestern part of the state of Guerrero, which likewise has a strong DTO presence.  U.S. citizens should not take the dangerous, isolated road through Ciudad Altamirano to the beach resorts of Ixtapa and Zihuatanejo.  The popular beach resort of Acapulco has been affected by narcotics-related violence.  In April 2010, three innocent bystanders were killed in a shootout between Mexican police and DTO members during broad daylight in one of the city’s main tourist areas.  Also that month, numerous incidents of narcotics-related violence occurred in the city of Cuernavaca, in the State of Morelos, a popular destination for American language students.

U.S. citizens traveling to towns and villages with large indigenous communities located predominantly but not exclusively in southern Mexico, should be aware that land disputes between residents and between residents and local authorities have led to violence.  In April 2010, two members of a non-governmental aid organization, one of whom was a foreign citizen, were murdered near the village of San Juan Capola in Oaxaca.

Safety Recommendations

U.S. citizens who believe they are being targeted for kidnapping or other crimes should notify Mexican law enforcement officials and the U.S. Embassy in Mexico City or the nearest U.S. consulate as soon as possible.  Any U.S. visitor who suspects they are a target should consider returning to the United States immediately.  U.S. citizens should be aware that many cases of violent crime are never resolved by Mexican law enforcement, and the U.S. government has no authority to investigate crimes committed in Mexico.

U.S. citizens should make every attempt to travel on main roads during daylight hours, particularly the toll ("cuota") roads, which generally are more secure.  When warranted, the U.S. Embassy and consulates advise their employees as well as private U.S. citizens to avoid certain areas, abstain from driving on certain roads because of dangerous conditions or criminal activity, or recommend driving during daylight hours only.  When this happens, the Embassy or the affected consulate will alert the local U.S. citizen Warden network and post the information on their respective websites, indicating the nature of the concern and the expected time period for which the restriction will remain in place.

U.S. citizen visitors are encouraged to stay in the well-known tourist areas.  Travelers should leave their itinerary with a friend or family member not traveling with them, avoid traveling alone, and check with their cellular provider prior to departure to confirm that their cell phone is capable of roaming on GSM or 3G international networks.  Cell phone coverage in isolated parts of Mexico, for example, the Copper Canyon, is spotty or non-existent.

Do not display expensive-looking jewelry, large amounts of money, or other valuable items.  Travelers to remote or isolated venues should be aware that they may be distant from appropriate medical, law enforcement, and consular services in an emergency situation.

U.S. citizens applying for passports or requesting other fee-based services from consulates or the Embassy are encouraged to make arrangements to pay for those services using a non-cash method.  U.S. citizens should be alert for credit card fraud, especially outside major commercial establishments.

American employees of the U.S. Embassy are prohibited from hailing taxis on the street in Mexico City because of frequent robberies.  American citizens are urged to only use taxis associated with the organized taxi stands (“sitios”) that are common throughout Mexico.

U.S. citizens should be alert to pickpockets and general street crime throughout Mexico, but especially in large cities.  Between FY 2006 and FY 2009 the number of U.S. passports reported stolen in Mexico rose from 184 to 288.

Demonstrations and Large Public Gatherings

Demonstrations occur frequently throughout Mexico and usually are peaceful.  However, even demonstrations intended to be peaceful can turn confrontational and escalate to violence unexpectedly.  Violent demonstrations have resulted in deaths, including that of an American citizen in Oaxaca in 2006.  In 2008, a Mexican Independence Day celebration was the target of a violent attack.  During demonstrations or law enforcement operations, U.S. citizens are advised to remain in their homes or hotels, avoid large crowds, and avoid the downtown and surrounding areas.  Since the timing and routes of scheduled marches and demonstrations are always subject to change, U.S. citizens should monitor local media sources for new developments and exercise extreme caution while within the vicinity of protests. 

The Mexican Constitution prohibits political activities by foreigners, and such actions may result in detention and/or deportation.  U.S. citizens are therefore advised to avoid participating in demonstrations or other activities that might be deemed political by Mexican authorities.  As is always the case in any large gathering, U.S. citizens should remain alert to their surroundings.

Further Information

For more detailed information on staying safe in Mexico, please see the Mexico Country Specific Information.  Information on security and travel to popular tourist destinations is also provided in the publication: "Spring Break in Mexico- Know Before You Go!!".

For the latest security information, U.S. citizens traveling abroad should regularly monitor the Department's internet web site at http://travel.state.gov/ where the current Worldwide Caution, Travel Warnings, and Travel Alerts can be found. Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the United States and Canada, or, for callers from Mexico, a regular toll line at 001-202-501-4444.  These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).  American citizens traveling or residing overseas are encouraged to register with the appropriate U.S. Embassy or Consulate on the State Department's travel registration website

For any emergencies involving U.S. citizens in Mexico, please contact the U.S. Embassy or the closest U.S. Consulate.  The U.S. Embassy is located in Mexico City at Paseo de la Reforma 305, Colonia Cuauhtemoc, telephone from the United States: 011-52-55-5080-2000; telephone within Mexico City: 5080-2000; telephone long distance within Mexico 01-55-5080-2000.  You may also contact the Embassy by e-mail at: ACSMexicoCity@state.gov The Embassy's internet address is http://www.usembassy-mexico.gov/.

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Public Announcement

Warden Message

Violence in Michoacan
July 15, 2009

The U.S. Embassy advises U.S. citizens residing or traveling in the state of Michoacan, Mexico, to be aware of recent violent attacks targeting state and federal police officials, and wishes to remind U.S. citizens of the Travel Alert for Mexico dated February 20, 2009.  Several Mexican police officials have been killed at various locations throughout the state.  The U.S. Embassy is not aware of any attempts to target U.S. citizens with this violence; however, citizens are advised to maintain awareness of their surroundings when travelling throughout the state and to avoid large crowds and demonstrations.

Actions to Take if Caught in the Middle of a Gunfight/Gunfire

The U.S. Embassy takes this opportunity to remind U.S. citizens of guidance sent on October 22, 2008, recommending the following courses of action to take if you find yourself in a situation in or near gunfire:

  • Always be aware of your surroundings.

  • Whenever possible, carry a cell-phone with up to date contact information for emergencies.

  • When gunfire/explosions are heard, immediately move to a safe area with good cover.  For example, look for something substantial to hide behind, seek cover in a room made of solid construction (e.g. concrete, steel, etc.), stay away from doors and windows, and do not venture out to try and observe the conflict.

  • Immediately convey the sense of danger/threat to those around you.

  • Do not attempt to move to a vehicle if you are in a safe area. Remain there until local security tells you that it is safe to move.

  • Always carry information about your personal medical needs.

For the latest security information, Americans traveling abroad should regularly monitor the Department's Internet web site at http://travel.state.gov where the current Worldwide Caution Public Announcement, Travel Warnings and Public Announcements can be found. Up to date information on security can also be obtained by calling 1-888-407-4747 toll free in the United States, or, for callers outside the United States and Canada, a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays). American citizens traveling or residing overseas are encouraged to register with the appropriate U.S. Embassy or Consulate on the State Department's travel registration website at https://travelregistration.state.gov. By registering, American citizens make it easier for the Embassy or Consulate to contact them in case of emergency.

For any emergencies involving U.S. citizens, please contact the U.S. Embassy in Mexico City, Office of American Citizens Services, Reforma Ave 305, Col Cuauhtemoc Mexico, D. F., Mexico CP 06500 Tel: (011)(52)(55) 5080-2000 or e-mail: ACSMexicoCity@state.gov.  For additional information, please refer to the Embassy website: http://mexico.usembassy.gov.  This warden message remains in effect until August 1, 2009.

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H1N1 Lifted

U.S. DEPARTMENT OF STATE
Office of the Spokesman

MEXICO
May 15, 2009

The Department of State wishes to inform U.S. citizens traveling to and residing in Mexico that on May 15 2009, the U.S. Centers for Disease Control and Prevention (CDC) lifted its recommendation that American citizens avoid all nonessential travel to Mexico.  As a result of the CDC's decision, the State Department's Travel Alert relating to the 2009-H1N1 influenza outbreak is no longer in effect.

The CDC continues to suggest precautions that travelers and U.S. citizens resident in Mexico (especially those at high risk for complications of influenza) should take to reduce their risk of infection while in Mexico; provides recommendations for those who must travel to an area where cases of 2009-H1N1 influenza have been reported; and recommends measures travelers should take following their return from an area that has reported cases of 2009-H1N1 influenza.  Complete CDC guidelines regarding H1N1 influenza can be found at the following link: http://www.cdc.gov/travel/.  Please check this site frequently for updates. Americans departing Mexico for non-U.S. destinations should be aware that some governments have imposed quarantine or other screening procedures for all travelers from Mexico.  Travelers may wish to check the website of the foreign country's Embassy in the United States or Mexico for available information on current screening or quarantine procedures for travelers from Mexico.  Information about entry screening procedures in other countries can be found at http://wwwn.cdc.gov/travel/content/news-announcements/delays-H1N1-screening.aspx

The Government of Mexico restarted high school (grades 10-12) and university classes on Thursday, May 7.  Federal health and education officials announced that all schools from pre-school to secondary would reopen as of Monday, 11 May.  However, Chiapas, Guerrero, Hidalgo, Jalisco, Michoacán, Nayarit, San Luis Potosí, and Zacatecas states extended at least some school closures until Monday, May 18 due to increases in suspected or confirmed cases of influenza 2009-H1N1, and fatalities in Jalisco and Michoacán.

Consular services at all posts in Mexico have resumed. Information on rescheduling immigrant visa appointments is available on the web page of the U.S. Consulate in Ciudad Juarez at http://ciudadjuarez.usconsulate.gov/.

The U.S. Embassy reminds U.S. citizens in Mexico that most cases of influenza are not 2009-H1N1 influenza.  Any specific questions or concerns about flu or other illnesses should be directed to a medical professional.  Mexico City medical authorities are urging people to avoid hospitals and clinics unless they have a medical emergency, since hospitals can be centers of infection; instead, those with health concerns are encouraged to stay home and call their physicians to avoid potential exposure.  Although the U.S. Embassy cannot give medical advice or provide medical services to the public, a list of hospitals and doctors can be found on our website at the following links: http://mexico.usembassy.gov/sacs_medical_info.html (Spanish) http://mexico.usembassy.gov/eng/eacs_medical_info.html (English).

For additional information, please consult the State Department's website at www.travel.state.gov, the CDC website at www.cdc.gov, or the website of the World Health Organization at www.who.int.  The U.S.-based call center for U.S. citizens can be reached at 1-888-407-4747 from 8:00 am – 8:00 pm Eastern Daylight Time, Monday through Friday or, if calling from outside the U.S., at (202)-501-4444.  The U.S. Embassy will post additional information as it becomes available at: http://mexico.usembassy.gov.  American citizens traveling or residing overseas are encouraged to register with the appropriate U.S. Embassy or Consulate on the State Department's travel registration website at https://travelregistration.state.gov/.

For any emergencies involving American citizens, please contact the U.S. Embassy in Mexico City, Office of Citizens' Consular Services, Reforma Ave 305, Col Cuauhtemoc Mexico, D. F., Mexico CP 06500 Tel: (011)(52)(55) 5080-2000 or e-mail: ccs@usembassy.net.mx.  For additional information, please refer to the Embassy website: http://usembassy-mexico.gov.

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Citizens' Consular Services
American Embassy Mexico City
Reforma Ave 305
Col. Cuauhtémoc
México, D. F., México CP 06500
Tel: (011)(52)(55) 5080-2000, ext. 4780 or 4543
Hours: 8:30 a.m. to 2:00 p.m. & 3:00 to 5:00 p.m.
e-mail: ccs@usembassy.net.mx
website: usembassy-mexico.gov

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Department of State travel information and publications are available at Internet address: http://travel.state.gov. U.S. travelers may hear recorded information by calling the Department of State in Washington, D.C. at 202-647-5225 from their touchtone telephone, or receive information by automated telefax by dialing 202-647-3000 from their fax machine.


Please direct further inquiries to the Embassy’s e-mail address, ccs@usembassy.net.mx. The telephone number of the Embassy is (52) (55) 5080-2000, fax (52) (55) 5525-5040.
Website: http://mexico.usembassy.gov

*******************************************

Deborah Mione
U.S. Consular Agent in Ixtapa

Office: Hotel Fontan in Ixtapa on the ground floor with the entrance on the circular driveway - do not enter the hotel lobby.
Tel. (755) 553-2100
Fax: (755) 553-2772

E-Mail:
consularixtapa@prodigy.net.mx

Mailing Address:
Apdo. Postal 169
Zihuatanejo, Gro. 40880

Office Hours: Monday-Friday: 1:00-5:00 p.m.

U.S Bureau for Consular Affairs
Please visit our website for information about services for Americans abroad, travel warnings and announcements.

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