Posted by John E. on Sunday, December 16, 2101 at 01:59:44 :
In Reply to: rental car--vw bug--jeep etc posted by steve mccormack on Sunday, December 16, 2101 at 01:59:01 :
Hertz agents in Zihuatanejo tried to blame me for previous damage. Had the same problems in South America. Out of tons of previous damage, they claimed I created a small scratch on the side. I took a bunch of pictures of the car and told the agents I was emailing the pictures and a letter to Hertz explaining the scam. The ZIH Hertz agents huddled together and decided to drop their damage claims.
Rented from Thrifty in IXT, very very professional. Absolutely no problems, just smiles and excellent service.